Support

We read every message and aim to reply within two working days.

Email

support@footingdbt.com (confirm this address exists before publishing)

If you are in crisis

Footing is not a crisis service. If you might hurt yourself or someone else, call your local emergency number. In the app, tap Support on the home screen for crisis lines in your country.

Common questions

How do I back up my data? More tab, then Back up my data. Save the file somewhere safe, such as iCloud Drive.

How do I move to a new phone? Back up on the old phone, then on the new phone use More, then Restore from a backup.

How do I delete my data? More tab, then Delete all my data. This cannot be undone.

I want a refund. Apple handles refunds for App Store purchases. Go to reportaproblem.apple.com.